Returns & Refunds Policy

At Rodeo Rose, we want you to love your order. If you're not completely satisfied with your purchase, you have 30 days from the date of delivery to request a return.

• Return period: Returns must be requested within 30 days of receiving your order.
• Condition: Items must be unused, unworn, and in their original condition and packaging.
• Personalized items: Because each bracelet is personalized with your chosen initial, personalized items cannot be returned or refunded unless they arrive damaged or defective.
• Refunds: Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.
• Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
• Damaged or incorrect orders: If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with photos so we can help resolve the issue.

To request a return or ask about a refund, please email us at roderosejewelry@gmail.com.

Please note: Refund processing times may vary depending on your payment provider.